Privacy Policy

Effective Date: 08 July 2026
Last Updated: 08 July 2026

NEXA LOGIX ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store and protect your personal information when you use our logistics platform and website.

1. Information We Collect

• Company information
• Contact details
• Email address
• Telephone number
• Delivery addresses
• Waybill information
• Driver information
• Payment information
• Usage statistics
• Technical information such as browser type and device information

2. How We Use Your Information

• Provide logistics services
• Create and manage accounts
• Process payments
• Generate invoices
• Track deliveries
• Improve website performance
• Provide customer support
• Prevent fraud and abuse
• Comply with legal obligations

3. Cookies

We use cookies and similar technologies to:

• Maintain secure user sessions
• Remember your preferences
• Improve website functionality
• Measure website performance
• Analyse visitor behaviour using analytics tools

You can manage your cookie preferences at any time using the Cookie Settings option available on our website.

4. Analytics

NEXA LOGIX uses:

• Google Analytics 4
• Google Tag Manager
• Microsoft Clarity

These services help us understand how visitors use our website so we can improve performance and user experience.

5. Payments

Payments are securely processed by PayStack. NEXA LOGIX does not store your banking card details.

6. Maps

Our platform uses Google Maps and Google Places services for:

• Address search
• Route planning
• Distance calculations
• Delivery tracking

7. Data Security

We implement industry-standard security measures including:

• Firebase Authentication
• Email verification
• Firebase App Check
• HTTPS encryption
• Cloud Functions
• Secure browser headers
• Access controls

8. Data Sharing

We do not sell your personal information. Information is shared only with trusted service providers required to deliver our services, including payment processing, analytics, cloud hosting and mapping services.

9. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your data
• Withdraw consent where applicable
• Object to certain processing activities

10. Contact Us

If you have any questions regarding this Privacy Policy, please contact:

NEXA LOGIX (PTY) LTD.
Email: info@nexalogix.co.za
Website: www.nexalogix.co.za